See exactly how much money your missed calls are costing you
Every call you don't pick up is a job your competitor books instead. Move four sliders and watch your real lost-revenue number — per month and per year — appear live. Built for plumbers, HVAC techs, electricians and landscapers.
Your numbers
How many inbound calls your business gets in a typical week.
Share of calls that ring out, hit voicemail, or come in while you're on a job. The industry average for service businesses is around 25–30%.
What an average won job is worth to you (ticket size).
Of the leads you actually speak to, how many turn into paying jobs.
We assume an average of 4.33 weeks per month. Every missed call is treated as one missed lead. Lost jobs = missed calls × your close rate, because a caller you never reach can't be closed.
You’re all set!
Check your inbox — we’ve sent your results. We’ll follow up shortly.
How it works
The math is simple, and it's all on your screen — no black box.
Count the missed calls
Calls per week × 4.33 weeks × your miss rate = how many leads slip away every month.
Turn missed calls into lost jobs
Apply your close rate to those missed calls. Those are jobs you'd have likely won if you'd answered.
Put a dollar figure on it
Multiply lost jobs by your average job value to see the monthly bleed — then ×12 for the yearly headline.
How much are missed calls really costing your business?
If you have ever wondered "how much are missed calls costing me?", this is the fastest way to find out. For most service businesses, missed calls are the single biggest hidden leak in the pipeline — the phone rings while you are under a sink, up a ladder, or driving to the next job, it goes to voicemail, and that caller simply dials the next plumber, HVAC company, electrician, roofer or landscaper on Google. They almost never call back, so a missed call usually means a lost job, not a delayed one.
This free missed-call calculator turns that vague worry into a hard number. Enter your weekly call volume, the share of calls you miss, your average job value, and your close rate, and it shows your lost missed-call revenue per month and per year, along with your missed call ROI — the money you would recover by answering more of those calls. Use it to sanity-check whether a receptionist, an answering service, or missed call text back is worth it for your shop.
Most trades miss roughly a quarter to a third of their inbound calls, and at a typical ticket size that quietly adds up to thousands of dollars a year. The good news is that you do not have to answer every call live to capture the work. Missed call text back fires an instant "Sorry we missed you, how can we help?" text the second a call rings out, so the lead replies to you on their own time instead of moving on. Plug your own numbers into the tool above to see what winning even half of those calls back would be worth.
Frequently asked questions
Is the missed-call calculator free to use?
Do I need to sign up or enter card details?
How do you work out how much missed calls are costing me?
What percentage of calls do service businesses actually miss?
What is missed call text back and will it really get my money back?
Is the missed call ROI number accurate for my business?
More free tools for your business
Built by LeadChime for tradespeople and service businesses — all free, no signup.
Hourly Rate Calculator
Work out the hourly (and day) rate you must charge to hit your target profit after overhead and billable hours.
Material & Markup Calculators
Per-trade material math — paint, concrete, mulch, BTU sizing, wire gauge, pipe sizing — plus markup.
Job Profit & Margin Calculator
See the real profit on a job after materials, labor, overhead and drive time — and flag the money-losers.
Never lose another call with missed-call text-back
LeadChime auto-texts every missed call within seconds — "Sorry we missed you, how can we help?" — so the lead replies to you instead of calling the next contractor. Recovering even half the calls in your number above pays for LeadChime many times over.